Mediation is a confidential process. Your information is not disclosed without written consent from both parties, or if required to do so by law.
Your participation in mediation is of your own free will. In some cases mediation has been agreed to in your initial contract rather than immediately getting involved a lawsuit.
Mediation assumes you are acting in good faith, telling the truth, providing all pertinent information and you're negotiating to try and to reach an agreement.
Mediation is a neutral process, the mediator, will not take sides in your matter. The Mediator will listen to both sides and advocate for both your interests.
Mediation is an informal process, meaning you are here to resolve a dispute without the time and expense of litigation.